Legal
Last updated: June 2026
Fir Tree House Nursing Home ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights. It applies to this website and to enquiries you make through it.
Fir Tree House Nursing Home is operated by NSR Care Homes Ltd, 2 Fir Tree Road, Banstead, Surrey, SM7 1NG. For any privacy questions, contact us on 01737 350584.
When you contact us through our enquiry form, we collect the information you choose to provide — typically your name, phone number, email address and the details of your enquiry. We use this solely to respond to you and to discuss the care we may be able to offer.
We do not sell your data, and we do not share it with third parties for marketing. We keep your information only for as long as necessary to deal with your enquiry and to meet our legal obligations.
Under UK data protection law you have the right to access the personal data we hold about you, to ask us to correct or delete it, and to object to how we use it. To exercise any of these rights, please call us on 01737 350584. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies are small text files placed on your device when you visit a website. They help the site work properly and let us understand how visitors use it. When you first visit our site, we ask whether you'd like to accept all cookies or decline non-essential ones.
| Type | Purpose | Essential? |
|---|---|---|
| Consent preference | Remembers your cookie choice so we don't ask again | Yes |
| Analytics (optional) | Helps us understand which pages are useful, so we can improve the site | No |
| Embedded map | Google Maps sets cookies when the location map loads | No |
You can change your mind at any time. Most browsers let you block or delete cookies through their settings, and you can clear your stored preference to be asked again on your next visit. Declining non-essential cookies will not affect your ability to use the site or contact us.
We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.